Defusing Angry Conversation
How to stop an argument
How to naturally transform heated, negative, emotional conversations into positive,
successful, mutual outcomes.
successful, mutual outcomes.
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Discover mindset, language patterns, engaging questions and effective, persuasion communication strategies.
What you will learn:
- Mindset: How to stay centered and poised during a heated conversation.
- How to begin a difficult conversation so you control the emotions and outcome.
- Power persuasive words and phrases.
- What NOT to say that can escalate a conversation into an argument.
- How to apologize if it is something you did wrong, you're at fault ...do Not say "I'm sorry." In the program you will discover what to say instead.
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Because of the stress, fear and anxiety caused by COVID-19, be prepared for difficult conversations. Anger and outburse from people you did not expect. And, maybe from people you did expect and now glad you are prepared. |
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Should it be:
- A difficult conversation with a client that is upset about the relationship or service. Or, you are upset with your client.
- A difficult conversation with a friend or love one. It could be a misunderstanding during a conversation. Or, something you said or did that needs to be addressed.
- A difficult conversation with a stranger. Outburse can happen anywhere now because of the higher level of current anxiety.
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You Don't Know What You Don't Know
If you are fearful of difficult conversations it is because you don't know the strategies and communication techniques yet. There will be a time when you naturally use the techniques to quickly defuse a difficult conversation. And, that will be a great feeling. |
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Complete program with 7 training module and bonus all for only $77 Invest with confidence. 14 Day satisfaction money back guarantee |
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